Everything You Ever Wanted to Know about Bureaucracy But Were Afraid to Ask
India's administrative machinery treats everyone equally when it comes to bewilderment. Even seasoned officials who've retired return to file documents, only to discover they're as lost as first-time visitors. The general public? They haven't a clue who decides what, or how to shepherd their precious paperwork through the labyrinthine corridors of power. At the pinnacle sit the accelerated-track administrators, culled from competitive exams into a mix of general and specialist positions. The Indian Administrative Service continues to command respect, decade after decade. Skepticism works wonders as a teaching method. With sharp humour and actionable insights, Raghunandan peels back the layers of governmental machinery, making it intelligible for ordinary folk. He trades the dread most people experience whilst stepping through a government doorway for something far more useful: a cheeky, irreverent attitude that actually helps you get things done. This book transforms confusion into confidence, armed with equal parts candour and wit.
- Author: T. R. Raghunandan
- Publisher: Penguin
- Genre: Social Sciences
- ISBN: 978-0143442271
- Pages: 272 pages